Can you give the tech some information (such as gate code, doorbell broken or dog in the yard)?
The best way to give the technician special instructions about your repair call is to add those comments when you set up your repair appointment in the Service Scheduler.
To give the tech information such as the gate code or a dog being in the yard after you've already set up a repair appointment, call our customer service agents at 1-802-552-4364 to add special instructions for your repair service call. Have your service order number ready when you make that call so the agent can access your repair appointment and add the special instructions for the technician.
Once added, the technician will be able to see and follow the additional instructions for the repair appointment.
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Additional Repair Scheduling FAQ
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Glossary Terms
A dishwasher gasket is a flexible seal that prevents water from leaking out of the dishwasher door during operation. It's crucial for maintaining the appliance's efficiency and preventing water damage.
A dishwasher impeller is a rotating component within the dishwasher's pump that circulates water throughout the unit during a wash cycle, ensuring efficient cleaning by spraying water at high pressure.
A dishwasher sump is located at the bottom of the dishwasher, serving as a collection point for water during the wash cycle. It houses the main pump and filter, facilitating the recirculation and drainage of water, essential for the cleaning process.
A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.
Recent Appliance Symptoms
The most common reasons your Kenmore Elite refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Maytag refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Bosch dishwasher has no heat are a defective electronic control board, clogged water valve or a broken detergent dispenser.
The most common reasons your Kenmore Elite microwave has no power are a bad thermostat, malfunctioning electronic control board or a broken switch.
The most common reasons your Kenmore refrigerator is noisy are a faulty ice maker assembly, defective electronic control board or a locked compressor.
The most common reasons your LG freezer is leaking water are a clogged drain tube, cracked water tubing or a bad evaporator.