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Freezer cool but not freezing
Common reasons your Freezer cool but not freezing
The most common reasons your freezer gets cool but not freezing are a faulty thermostat, defective electronic control board or a bad thermistor.
33% of the time it's the Thermostat
24% of the time it's the Electronic Control Board
11% of the time it's the Thermistor
32% of the time it's the Something else
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Most common repairs needed to fix a freezer
Thermostat Replacement
When your freezer gets cool but not freezing, a bad cold control thermostat may be causing the issue. The cold control thermostat senses freezer interior temperature and cycles the compressor on and off to maintain the set temperature on the thermostat dial. A faulty thermostat may not be sensing freezer temperature properly or may not be sending current to the compressor properly to cool the freezer. When your freezer gets cool but not freezing, schedule freezer repair service to have a Sears Home Services technician fix the cooling problem.
Electronic Control Board Replacement
If your freezer gets cool but not freezing, a faulty electronic control board might be to blame. This board receives signals from sensors that monitor the freezer's temperature. Based on this data, it regulates various components like the compressor, fans, and defrost cycle. Additionally, it interprets user inputs, such as temperature adjustments. A malfunctioning control board can prevent the freezer from freezing even though it gets cool.
Thermistor Replacement
For a freezer with electronic controls that gets cool but not freezing, a bad thermistor (temperature sensor) could be causing the cooling problem. The thermistor senses temperature inside the freezer compartment and sends the temperature signal to the electronic control board. The electronic control turns the compressor on and off to regulate freezer temperature based on the thermistor temperature signal. An errant temperature signal can prevent the control board from regulating freezer temperature accurately.
What to expect when you experience a freezer that gets cool but not freezing
How to troubleshoot the freezer gets cool but not freezing issue
Addressing most issues with a freezer getting cool but not freezing typically involves replacing the cold control thermostat, electronic control board or thermistor. However, since various factors could contribute to the problem, a thorough examination of the freezer is crucial for effective resolution of the problem. An accurate diagnosis is necessary to determine the extent of the required repair.
Sears Home Services solutions for a freezer that gets cool but not freezing
When your freezer isn't cooling properly, there could be numerous causes. To prevent unnecessary part replacements, we advise having a Sears Home Services expert conduct diagnostic tests to pinpoint the underlying issue. Our technicians have extensive experience in diagnosing various types of freezer malfunctions. The technician will examine the freezer and determine the exact cause of the cooling issue to accurately fix the problem.
What to watch for with a freezer not cooling properly diagnosis
It can be hard to diagnose modern appliances without the right knowledge and training. If you don't use proper diagnostic techniques, you might end up just guessing about which parts to replace. Appliances, especially those made in the last decade, have become very advanced, with electronic parts that are hard to check. Repairing the latest appliance models yourself is getting harder. To get your freezer diagnosed and repaired accurately, schedule freezer repair through Sears Home Services and we’ll send an experienced technician to your home to fix the problem.
What our customers say about us
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Fridge repair.
Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.
Curt C, Mount Carmel, IL
Happy!
Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!
Lisa M, Sahuarita, AZ
Freezer repair
Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend
Lynwood L, Dayton, TX
Frequently Asked Questions
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Glossary Terms
A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.
A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.
A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.
A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.