Appointment Lookup
646-440-2692
Freezer leaking water
Common reasons your freezer leaking water
The most common reasons your freezer is leaking water are a clogged drain tube, cracked water tubing or a bad evaporator.
64% of the time it's the Drain Tube
13% of the time it's the Water Tubing
7% of the time it's the Evaporator
16% of the time it's the Something else
Schedule your freezer repair now!
We can help! Our service technicians have repaired over 24.6M freezers. We can fix yours no matter where you bought it.
Common freezer repair parts you may need
Replacing one of these freezer parts may fix your problem.
Drain Tube Replacement
A common reason why water leaks from a freezer is a blocked drain tube. This tube helps remove water created during the automatic defrost process away from the freezer's evaporator to a drain pan at the bottom. If water freezes inside the tube, it blocks the drainage, leading to leaks. If you notice water leaking from your freezer, contact Sears Home Services to schedule a technician to fix the issue at your home.
Water Tubing Replacement
If the water tubing in a freezer, whether from the home's water supply to the valve or from the valve to the icemaker, develops a crack, it can lead to various problems. The primary concern is water leakage, as the crack permits water to seep out, leading to puddles around the freezer and potential damage to property. Moreover, the leak could affect the icemaker's performance. It's important to have a Sears Home Services expert address a cracked water tube promptly to prevent potential water damage.
Evaporator Replacement
If your freezer is leaking water, a faulty evaporator could be the culprit. The evaporator is responsible for cooling the air inside the freezer. If it develops a leak and releases all the refrigerant from the sealed system, the freezer will fail to cool properly. This can result in melting ice and frost, leading to water leakage. Replacing the evaporator involves recovering and recharging the refrigerant in the sealed system. Due to EPA regulations governing the handling and disposal of refrigerants, a certified service technician is required to perform this repair. If your freezer is not cooling properly, it's essential to have a Sears Home Services Technician inspect and repair the issue.
What to expect when you experience a freezer leaking water issue
How to fix the leaking water problem
Addressing most issues with leaking water typically entails replacing either the drain tube, water tubing, or evaporator. However, given the various potential causes, a comprehensive diagnosis is crucial for resolving the problem effectively. A precise diagnosis is necessary to determine the extent of the repair needed and its associated cost.
Sears Home Services solutions for a freezer that is leaking water
If your freezer is leaking water, there could be several reasons behind it. To prevent replacing unnecessary parts, we advise having a Sears Home Services expert conduct diagnostic tests to pinpoint the exact issue. Our technicians possess extensive experience in diagnosing various freezer malfunctions.
What to watch out for with a freezer leaking water diagnosis
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Fridge repair.
Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.
Curt C, Mount Carmel, IL
Happy!
Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!
Lisa M, Sahuarita, AZ
Freezer repair
Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend
Lynwood L, Dayton, TX
Frequently Asked Questions
Repair Freezer Resources
Learn the reasons why your deep freezer is leaking water and how to fix the problem.
Explore these common freezer problems and their likely causes, providing insight from Sears' expert technicians.
Discover why your freezer is only freezing at the bottom with Sears Home Services.
Learn how chest freezers work and how to troubleshoot common problems.
Glossary Terms
A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.
A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.
A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.
A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.