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Freezer won't make ice
Common reasons your freezer won't make ice
The most common reasons your freezer won't make ice are a failed compressor, old water filter or a faulty dispenser.
45% of the time it's the Compressor
38% of the time it's the Water Filter
7% of the time it's the Dispenser
10% of the time it's the Something else
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Common freezer repair parts you may need
Replacing one of these freezer parts may fix your problem.
Compressor Replacement
If your freezer isn't making ice, it might be because of a faulty compressor. The icemaker won't push out frozen cubes unless the freezer is colder than 5-degrees. If the compressor isn't working right and can't cool the freezer enough, the icemaker won't do its job. If your freezer's icemaker stops working, get it checked and fixed by a Sears Home Services Repair Expert.
Water Filter Replacement
If you keep using an old water filter in your freezer, it can reduce the amount of water that goes to the icemaker and water dispenser, if your freezer has one. As time goes on, the filter becomes less effective at removing impurities, which slows down the flow of water. When the icemaker doesn't get enough water, it won't work properly, and you might notice that the ice and water from the dispenser aren't as good. An old water filter might not be able to remove contaminants well anymore, which could change the taste or smell of the water you get from the dispenser, especially if you've been using the filter for longer than the recommended six months.
Dispenser Replacement
If your freezer isn't producing ice, a malfunctioning dispenser might be the issue. The dispenser contains controls responsible for activating and deactivating the icemaker. If a defective control within the dispenser fails to send power to the icemaker, it won't function properly. Additionally, if the ice bin is full, but the dispenser's ice chute door doesn't open, it may indicate a faulty dispenser that needs replacement. Contact a Sears Home Services Technician to inspect your freezer when it's not making ice. The technician will replace the dispenser if it's found to be faulty.
What to expect when you experience a freezer won't make ice issue
How to fix the won't make ice problem
Addressing most issues where the freezer fails to produce ice typically entails replacing the compressor, water filter, or dispenser. However, given the numerous potential causes, conducting a comprehensive diagnosis is crucial for resolving the problem. A precise diagnosis is vital for determining the extent of the repair needed.
Sears Home Services advice for a freezer that won't make ice
If your freezer isn't making ice, there could be various reasons behind it. To prevent unnecessary part replacements, we advise seeking assistance from a Sears Home Services professional who can conduct diagnostic tests to pinpoint the root cause of the issue. Our technicians possess expertise in diagnosing all kinds of freezer malfunctions.
What to look for with a freezer won't make ice diagnosis
Understanding and diagnosing modern appliances without the right knowledge and training can pose challenges. If you don't employ proper diagnostic methods, addressing your freezer issue might simply involve replacing parts based on guesswork. Over the past decade, appliances have become highly sophisticated, with many featuring electronic components that are hard to assess. As a result, DIY repairs on the latest appliance models are becoming more challenging.
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Fridge repair.
Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.
Curt C, Mount Carmel, IL
Happy!
Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!
Lisa M, Sahuarita, AZ
Freezer repair
Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend
Lynwood L, Dayton, TX
Frequently Asked Questions
Repair Freezer Resources
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Glossary Terms
A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.
A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.
A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.
A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.