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KitchenAid Freezer not making ice
Common reasons your KitchenAid Freezer not making ice
The most common reasons your KitchenAid freezer is not making ice are a faulty icemaker assembly, a clogged water valve, or a malfunctioning PCB.
45% of the time it's the Icemaker Assembly
28% of the time it's the Water Valve
10% of the time it's the Electronic Control Board
17% of the time it's the Something else
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Most common repairs needed to fix a KitchenAid freezer
Icemaker Assembly Replacement
A faulty freezer icemaker can have diverse effects, impacting various aspects of the freezer's operation, including its ability to make ice. Increased noise during the ice-making process could indicate a problem in the icemaker's components. A malfunctioning icemaker may lead to water leaks around the icemaker assembly, potentially causing water puddles in and around the freezer. If the bail arm fails to shut off ice production, it could result in the icemaker drawer jamming due to an overproduction of ice, potentially leading to damage to the drawer or adjacent shelf. The failure of other components in a freezer that stops cooling will affect ice production, so a thorough inspection of the freezer by a Sears Home Services professional is recommended for an accurate diagnosis.
Water Valve Replacement
When a water valve is defective, it impacts the proper functioning of the icemaker. If the water valve fails to open, the icemaker won't receive the water necessary to produce ice. Additionally, a defective valve may lead to water leakage, particularly near the water valve assembly. In some instances, a malfunctioning water valve can cause the icemaker to cease working entirely. If the water valve fails to close, water flowing into the icemaker may leak to the evaporator and fan, subsequently freezing into a solid block of ice. This impedes airflow, compromising the proper cooling of the freezer.
Electronic Control Board Replacement
A defective electronic control board can lead to various failures in a freezer, including a lack of power, lack of cooling, and water leaks. The board controls communication and power between various components of a freezer that control temperature regulation, fan operation, the defrost cycle, icemaker functions, and dispenser functions. If the control board fails, any or all of these components may stop working. Because so many components can be impacted, Sears Home Services professionals should conduct diagnostic tests on the board to confirm if replacement is necessary.
What to expect when you experience a KitchenAid freezer not making ice issue
How is the freezer not making ice issue fixed?
Correcting most not making ice problems usually involves replacing the icemaker assembly, water valve, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a freezer not making ice problem
When a freezer is not making ice, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of failures.
What to look out for with a freezer not making ice diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
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Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.
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Happy!
Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!
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Freezer repair
Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend
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Frequently Asked Questions
Repair Freezer Resources
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Glossary Terms
A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.
A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.
A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.
A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.