The website claims the service I need is not available in my area. What can I do?
Call us at 1-802-552-4364 and we'll assist you with getting the service you need.
A call-center agent will check all resources for a service provider in your area to complete the repair or maintenance.
Sears Home Services has vetted local service providers available in many areas across the country who can maintain and repair home appliances and lawn & garden products. These local repair technicians have access to the repair parts and resources needed to make the same repairs as Sears Home Services technicians.
If a vetted service provider is available in in your area, the call-center agent will schedule the service call.
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Additional Repair Scheduling FAQ
Repair Resources
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Glossary Terms
A dishwasher gasket is a flexible seal that prevents water from leaking out of the dishwasher door during operation. It's crucial for maintaining the appliance's efficiency and preventing water damage.
A dishwasher impeller is a rotating component within the dishwasher's pump that circulates water throughout the unit during a wash cycle, ensuring efficient cleaning by spraying water at high pressure.
A dishwasher sump is located at the bottom of the dishwasher, serving as a collection point for water during the wash cycle. It houses the main pump and filter, facilitating the recirculation and drainage of water, essential for the cleaning process.
A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.
Recent Appliance Symptoms
The most common reasons your Kenmore Elite refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Maytag refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Bosch dishwasher has no heat are a defective electronic control board, clogged water valve or a broken detergent dispenser.
The most common reasons your Kenmore Elite microwave has no power are a bad thermostat, malfunctioning electronic control board or a broken switch.
The most common reasons your Kenmore refrigerator is noisy are a faulty ice maker assembly, defective electronic control board or a locked compressor.
The most common reasons your LG freezer is leaking water are a clogged drain tube, cracked water tubing or a bad evaporator.